Serving Richland, WA and surrounding areas. (509) 392-6617
Effective Date: January 1, 2026
Business: Richland Concrete - richlandconcretecontractor.com
By using the website at richlandconcretecontractor.com, requesting a quote, or entering into a service agreement with Richland Concrete, you agree to these Terms and Conditions. If you do not agree, do not use the site or engage our services.
These terms apply to all visitors to the website and to all customers who hire Richland Concrete for concrete services. Any specific project terms agreed to in a written contract signed by both parties take precedence over these general terms for that project.
Richland Concrete provides residential and commercial concrete services in Richland, WA and surrounding communities, including but not limited to: concrete driveway building, patio construction, sidewalk building, stamped concrete, decorative concrete, garage floors, retaining walls, pool decks, steps, slab foundations, foundation installation, concrete footings, foundation raising, concrete floor installation, parking lot building, and concrete cutting.
Services are subject to availability. We reserve the right to decline a project at our discretion. The scope of each project will be described in a written estimate or contract provided to the customer before work begins.
All estimates provided by Richland Concrete are free of charge and are based on an on-site visit and assessment. Estimates are valid for 30 days from the date of issuance unless otherwise specified in writing.
An estimate is not a binding contract. A project is not confirmed until both parties have signed a written agreement and any required deposit has been received.
Final pricing may change from the estimate if the scope of work changes, if concealed site conditions are discovered during the project (such as buried debris, unstable soil, or underground utilities), or if material prices change significantly between the estimate date and the project start date. We will notify you before proceeding with any work that would result in charges beyond the original estimate.
Project start dates are scheduled based on crew availability, permit timelines, and weather conditions. We will give you a confirmed start date in advance and will contact you if circumstances require rescheduling.
Concrete work may be delayed or postponed due to rain, extreme heat or cold, or other weather conditions that would compromise the quality of the work. We do not charge customers for weather-related delays.
If you need to cancel a scheduled project, please notify us as soon as possible. If a deposit has been paid and work has not yet begun, we will discuss refund eligibility on a case-by-case basis. Costs incurred for permits, materials ordered, or other project-specific expenses may be non-refundable.
Payment terms for each project will be outlined in the written agreement. Typical terms include a deposit at contract signing and the remaining balance due upon completion of the project. We do not require full payment upfront before any work begins.
Accepted payment methods will be specified in your project agreement. Late payments may be subject to a late fee as specified in the written contract. We reserve the right to suspend work on a project if payment is significantly overdue.
If you have a concern about an invoice or payment, contact us promptly at hi@richlandconcretecontractor.com and we will work to resolve it.
For projects that require a building permit, Richland Concrete will apply for and obtain the necessary permit before work begins, unless the parties have agreed in writing that the customer will handle permits. Permit fees are the responsibility of the customer and will be included in the project estimate.
Customers are responsible for confirming that their planned project complies with any applicable homeowners association (HOA) rules. We recommend obtaining written HOA approval before signing a project agreement. We are not responsible for delays or costs arising from HOA objections raised after work has begun.
Before and during the project, the customer is responsible for:
Failure to fulfill these responsibilities may result in additional charges or affect the warranty on completed work.
Richland Concrete is liable for direct damages resulting from our work up to the total amount paid for the specific project in question. We are not liable for indirect, incidental, consequential, or punitive damages, including loss of use, loss of revenue, or costs arising from circumstances beyond our reasonable control.
We are not responsible for damage to underground utilities, irrigation systems, or other subsurface elements that were not disclosed to us before the project began.
This website is provided for informational purposes. While we make every effort to keep it accurate, we make no warranties about the completeness or accuracy of content on richlandconcretecontractor.com.
We stand behind our work. If defects in workmanship appear within one year of project completion - meaning problems caused by how the work was performed, not by conditions outside our control - we will return to assess and correct them at no charge.
This workmanship warranty does not cover:
Concrete is a natural material and minor surface variation, color variation, and hairline cracking are normal and expected - they are not defects.
If a dispute arises between you and Richland Concrete, we ask that you contact us first so we have an opportunity to resolve it directly. Most concerns can be resolved with a phone call or a site visit.
If we cannot resolve a dispute informally, the parties agree to attempt mediation before pursuing any other legal remedy. Any unresolved disputes will be subject to binding arbitration in Richland, WA, under the rules of a mutually agreed-upon arbitration service.
Nothing in this section limits your right to file a complaint with the Washington State Department of Labor and Industries regarding contractor licensing or bonding issues.
These Terms and Conditions are governed by and construed in accordance with the laws of the State of Washington, without regard to its conflict-of-law principles. Any legal action not subject to arbitration will be brought in the courts of Benton County, Washington.
We may update these Terms and Conditions from time to time. When we do, we will update the Effective Date at the top of this page. Continued use of the website or engagement of our services after any update constitutes your acceptance of the revised terms. We encourage you to review this page periodically.
If you have questions about these Terms and Conditions, reach out:
